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The Viral Matrix
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LEGAL & COMPLIANCE

Privacy Policy

How The Viral Matrix collects, processes, and safeguards personal data, brand campaign briefs, and creator information.

Our Data Commitment

We never sell, rent, or monetize your campaign briefs or personal details. All information is encrypted in transit and at rest.

Enterprise Security Protocols

Data Privacy Officer

For data requests, deletions, or privacy inquiries:

+91 874-296-4774

1. Overview & Scope

The Viral Matrix (“we,” “our,” or “us”) operates the website theviralmatrix.com, provides creator marketing campaigns, and manages our UGC studio network. This Privacy Policy governs all data collected through our website, brand strategy forms, creator network intake applications, and campaign management workflows.

By accessing our platform or engaging our services, you acknowledge the collection and handling of information as detailed in this policy.

2. Information We Collect

We gather only the information necessary to evaluate, produce, and distribute high-performance creator campaigns:

Brand & Campaign Data

  • Full name, business email, and phone number
  • Company name and website URL
  • Campaign objectives, target audience, and budget range
  • Product specs and sample shipping details

Creator Application Data

  • Creator name, handle, and platform profiles
  • Audience demographics and follower statistics
  • Niche categories and portfolio sample links
  • Commercial licensing and payout details

3. How We Use Your Data

We utilize collected information solely for operational and strategic campaign execution:

  • Matching brand campaign briefs with verified creators based on audience overlap and category authority.
  • Coordinating sample product logistics, tracking deliveries, and managing creator brief guardrails.
  • Executing ad whitelisting authorizations across TikTok Spark Ads and Meta Partnership Ads.
  • Delivering real-time campaign performance analytics and ROI reports.

4. Data Sharing & Third Parties

We maintain a strict zero-sale policy. We never monetize or distribute your proprietary information. Data is only shared with verified third-party infrastructure partners necessary to perform our services (e.g. courier logistics for physical product samples, cloud hosting providers, and authorized social media ad platform APIs).

5. Data Security & Storage

All submitted files, briefs, and creator assets are safeguarded using SSL/TLS 256-bit encryption during transit and hosted within secured tier-4 cloud datacenters. Access permissions are strictly role-based and audited regularly.

6. Cookies & Tracking Technologies

We use minimal essential and performance cookies to understand page navigation, diagnose server latency, and improve user experience. You may modify your browser settings at any time to reject non-essential cookies.

7. Your Privacy Rights & Choices

You possess the right to inspect, update, or request the permanent deletion of your stored contact or creator profile details at any point. Simply email our data desk with your request.

8. Contact & Data Officer

For questions or formal inquiries regarding this policy:

The Viral Matrix Legal Department
1st Office: C-72/2, Sainik Nagar, Uttam Nagar, New Delhi – 110059 (Landmark: Near Metro Pillar No. 742, Nawada Metro Station)
2nd Office: 306 -A, Westend Mall Janakpuri, Delhi, 110058